Shipping Information:

Key information:

• Delivery process: Please allow 1–3 business days for your order to be processed (Monday to Friday).
• Estimated Delivery Time: Most orders arrive within 5–10 business days after dispatch. However, delivery times are estimates and may occasionally take longer due to courier delays, weather conditions, customs processing, or periods of high shipping demand.
  
• Orders: Orders placed on Saturdays, Sundays, or public holidays will be processed on the next business day.
  
• Shipping costs: FREE shipping on all orders Australia-wide.

Which Countries Do We Ship To?
We only ship to Australia at this time.

Delivery Estimates:

After your order has been processed and dispatched, you will receive a confirmation email with your tracking details.

While most deliveries arrive within 5–10 business days, some orders may require up to 15 business days depending on your location and the courier network. We appreciate your patience during busy periods.

Delayed Orders:

If your order has not arrived after 15 business days from dispatch, please contact our support team with your order number. We'll investigate the shipment and work with the courier to resolve the issue as quickly as possible.

Order Cancelling:
As soon as you place your order, please get in touch with customer service if you would like to cancel it. They will confirm the cancellation of the order.

Orders That Are Damaged Or Inaccurate:
Have you received your package successfully, but it was damaged or the wrong things were delivered? Kindly contact us with your order number, take pictures of the issue, and provide a concise description of what's wrong.

Contacting Us About Your Order:

If you need to contact us about your order, please email us via our Contact Us page with your order number to ensure we are speaking to the right person. One of our friendly team members will respond within 24–48 hours.